Privacy Policy

1. General Information

We take the protection of your privacy seriously. This policy explains how we collect, process, and use your personal data when you visit our website or use our services. We process data in accordance with the Swiss Federal Act on Data Protection (FADP).

2. Data Controller Contact Details

The entity responsible for data processing (the "Controller") is:

  • Company Name: studios11
  • Addresses: Solothurn, Switzerland & Novi Sad, Serbia
  • Contact Email: info@studios11.ch

3. What Data We Collect

  • Automatically Collected Data: Each time you access our website, we may log information such as your IP address, browser type, operating system, date/time of access, and the URL of pages or files accessed.
  • Provided Data: We process personal data that you provide to us directly, such as your name, email address, or other contact details submitted via contact forms or during the course of our service agreements.

4. Purpose of Data Processing

We process your personal data for the following purposes:

  • To provide, operate, and maintain our website and services.
  • To establish a connection to our website and ensure system security and stability.
  • To respond to your inquiries and communicate with you.
  • To fulfill contractual obligations and pre-contractual measures.

5. Third-Party Disclosure

We do not sell your personal data. We may share data with third-party service providers (such as cloud hosting, IT support, or analytics providers) solely to the extent necessary to perform our services or maintain our website. If data is transferred abroad, we ensure that adequate data protection safeguards are in place in accordance with the FADP.

6. User Rights

Under the FADP, you have the following rights regarding your personal data:

  • Right to Information: You may request confirmation of whether we are processing your data.
  • Right to Correction/Deletion: You may request that inaccurate data be corrected or that your data be deleted, provided there is no legal retention obligation.
  • Right to Object: You can object to the processing of your data in certain circumstances.
  • To exercise these rights, please contact us at info@studios11.ch.

7. Data Security

We employ appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, loss, or falsification. Please note that data transmission over the internet (e.g., via email) can have security gaps; complete protection against third-party access is not possible.

8. Updates to this Policy

We may update this policy periodically to reflect changes in our services or legal requirements. The latest version will always be available on our website.